Customer service transformation: PwC Rude customers are a common issue many customer service reps have to deal with. That’s becoming increasingly true now that consumer expectations are evolving. If agents don’t answer a call quickly enough, or customers are already frustrated by the time they reach an employee, they’ll show it. Proactive customer service means […]
Continue ReadingHotel Chatbot: 10 Reasons Why Every Hotel Needs a Chatbot By implementing chatbots in the hotel’s website or mobile application, guests are able to access information and make requests easily and from anywhere [12, 13]. Using a mixture of staff expertise and cognitive intelligence, Ivy lets guests submit questions or requests through simple, free-format, text […]
Continue ReadingCNC Control Software Free Download If you have ever been to a supermarket, you will know that there are too many options out there for any product or service. Imagine this in an online environment, and it’s bound to create problems for the everyday shopper with their specific taste in products. Shopping bots can simplify […]
Continue ReadingHow I built a Booking Automation Bot to Get a Popular Ticket by Ryuji Morita Manage your general ledger, eliminate manual quote to cash tasks, and automate procure to pay processes. Get reusable task bots that connect to SAP, Sage Intacct, Excel, and Invoicely and more. Our goal won’t be to write perfect code or […]
Continue ReadingDefinition and overview Generative AI in the Enterprise Dell Technologies Info Hub As a form of AI, ML makes predictions based on training data fed to the models. Furniture retailer IKEA has utilized AI to create 3D models of their products, allowing customers to preview furniture in their homes. Furthermore, the car manufacturer Lexus made […]
Continue ReadingRedefines the Engineering Process: AI-Driven Generative Design An example of generative design is generating various room layouts based on specific requirements like space dimensions, functional needs, and aesthetic preferences. Traditionally, design has always relied on three things – human expertise, imagination, and iterative exploration. However, in recent times, the emergence of AI has created a […]
Continue ReadingArtificial Intelligence in Marketing The incorporation of Crayon into Mastercard’s competitive intelligence approach brought transformative results. As noted by Mike Wienke, the Director of Global Product Marketing and Sales Enablement, Crayon equipped the team with a comprehensive understanding of how competitors were positioning themselves in the market. This provided a unique external perspective on Mastercard, […]
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