What is a Hotel Chatbot? 9 Benefits and Key Features to Look For
Hotel Chatbot: 10 Reasons Why Every Hotel Needs a Chatbot By implementing chatbots in the hotel’s website or mobile application, guests are able to access information and make requests easily and from anywhere [12, 13]. Using a mixture of staff expertise and cognitive intelligence, Ivy lets guests submit questions or requests through simple, free-format, text […]
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